Privacy Policy — DukungCWD Health

Last updated: August 3, 2025

Welcome to DukungCWD Health (“we,” “us,” or “our”). This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit or use our website at https://www.dukungcwd.com/ (the “Site”). By accessing or using the Site, you agree to this Privacy Policy.

1. Information We Collect

1.1 Information You Provide:
When you interact with our Site (e.g., subscribe to newsletters, contact us, comment or engage with content), you may provide personal data such as your name, email address, telephone number, postal address (if applicable), and any other information you choose to share.

1.2 Automatically Collected Information:
When you use our Site, we may automatically collect information such as your IP address, browser type and version, operating system, device type, pages visited, time and date of access, referring URL, and cookies or tracking technologies.

1.3 Aggregated or Derived Data:
We may compile and use aggregated or anonymised information (such as visitor counts, geographic trends, analytics) which cannot reasonably be used to identify you.

2. How We Use Your Information

We may use your personal information for the following purposes:

• To operate, maintain, and improve the Site, content and user experience.

• To respond to your inquiries, comments, or support requests.

• To send newsletters, updates, promotions or marketing (only if you opt in).

• To analyze usage and performance of the Site through analytics.

• To protect the Site and its users from fraud, misuse or security risks.

• To enforce our Terms of Use and comply with legal obligations.

3. Legal Basis for Processing

Where applicable (e.g., under data protection law) our legal bases may include:

• Consent: when you have given explicit permission (e.g., newsletter opt-in).

• Contractual necessity: when processing is needed to deliver services you requested.

• Legitimate interests: such as site analytics, improvement, security.

• Legal obligation: to meet statutory or regulatory requirements.

4. Sharing & Disclosure

We do not sell your personal information to third parties for their independent marketing. We may share your information in limited situations:

• With trusted service providers (hosting, analytics, email delivery) under confidentiality.

• With regulatory or enforcement authorities when required by law.

• In connection with a merger, acquisition, or sale of assets (with notice).

• In aggregated or anonymised format that does not identify you.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to support site functionality (sessions, preferences), remember your settings, enable analytics, and optionally deliver targeted content. You may disable or manage cookies via your browser settings, though some features of the Site may not work as intended if you do so.

6. Data Retention

We retain personal data only as long as needed to achieve the purposes described in this policy or to satisfy legal requirements. Once no longer required, we will securely delete or anonymise it.

7. Security

We employ appropriate technical and organisational measures (like TLS/SSL encryption, access control, secure servers, periodic audits) to protect your personal information. However, no system can guarantee 100% security; you use the Site at your own risk.

8. International Transfers

Your data may be transferred to or stored in locations outside your country of residence, where data protection laws may differ. When this is the case, we use appropriate safeguards (e.g., user consent, contractual protections) to protect your data.

9. Your Rights

Depending on your jurisdiction you may have rights such as:

• Accessing your personal data.

• Correcting or updating inaccurate or incomplete data.

• Requesting deletion or restriction of processing.

• Objecting to certain processing or withdrawing consent.

• Data portability (receiving your data in structured format).

• Opting-out of marketing communications.
  To exercise these rights, please contact us at the email below. We may require identity verification.

10. Children & Minors

The Site is not intended for children under the age of 16. We do not knowingly collect personal data from minors under that age. If we become aware of such data, we will delete it.

11. Third-Party Links

The Site may contain links to external websites or resources. We are not responsible for their content, privacy practices or policies. Please review their own privacy statements.

12. Changes to this Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect the most recent version. Your continued use of the Site after changes implies your acceptance of the revised policy.

13. Contact Information

DukungCWD Health
Address: 77 Wellness Way, Jakarta 11510, Indonesia
Email: [email protected]